Most Frequent Questions Asked By Our Customers
Is Rob’s Quality Construction licensed and insured?
Yes, we are licensed and fully insured (General Liability Insurance and WSIB). We are happy to provide all documentation upon request.
May I contact some of your previous clients as references?
Yes, we encourage you to do so. During our initial consultation, we will provide you with the contact information for at least 5 of our most recent clients. We welcome you to get in touch with them to ask all of the necessary questions. You can also read customer reviews in our profiles on www.homestars.com and www.trustedpros.ca .
Is your work covered by a Warranty?
Absolutely. All our work is guaranteed for 2 years from date of completion. If you discover any areas of concern, we ask that you contact us as soon as possible. We will schedule an appointment within 48 hours and address the problem at no extra charge.
What type of payments do you accept?
We accept both cheques, email transfer and cash. You will be provided with a receipt upon project completion.
How long has Rob’s Quality Construction been in business?
We have been in the home renovation business for more than 15 years with 100% customer satisfaction!
Do you provide free estimates?
Yes, there is no charge for our initial consultation, our 15 years of hands-on experience has taught us to ask the appropriate questions in order to prepare a clear, CONCISE and detailed quote.
Once you begin my project, will you stay on the job site until it is finished?
Yes, we only take on the amount of work we can keep up with, which allows us to stay on schedule and remain on the job site until it is completed and you are completely satisfied.