Top Most Frequent Questions Asked By Our Customers
Is Rob’s Quality Construction licensed and insured?
– Yes indeed, we are licensed and fully insured (General Liability Insurance and WSIB). We can provide all documentation upon request.
May I contact some of your previous clients as references?
– Yes, during the initial consultation we will provide you with contact information on our five most recent clients. We welcome you to get in touch with them and should feel free to ask all necessary questions. You can also visit our profile on www.homestars.com and www.trustedpros.ca for customer reviews.
Is your work covered by a Warranty?
– Absolutely. All of our work is guaranteed for a 2 year period. If you discover any areas of concern regarding workmanship we ask that you contact us as soon as possible. We will schedule an appointment within 48 hours and address the problem at no extra charge.
What type of payments do you accept?
We accept both cheques or cash. You will be provided with a receipt upon project completion.
How long has Rob’s Quality Construction been in business?
We have been in the renovation business for more than 15 years with 100% customer satisfaction!
Do you provide a free estimates?
Yes, there is no charge for our initial consultation, our 15 years of hands-on experience has taught us to ask the appropriate questions in order to prepare a clear, CONCISE and detailed quote.
Once you begin my project, will you stay on the job site until it is finished?
Yes, we only take on the amount of work we can keep up with, which allows us to stay on schedule and remain on the job site until it is completed and you are completely satisfied.